There are typically two reasons for this:

• It is competency-based. Leaders may frequently hear about the importance of coaching, but they have not have received the training necessary to coach effectively.
• It is not a priority. In addition to managing the daily operations of the business and their role within the organization, coaching is neglected because they believe they lack the time.

The good news is that you, as a leader, can significantly increase your effectiveness as a coach to drive the performance of your people and the overall organization, regardless of where you are now. Even if you believe that coaching is not one of your strengths, you can improve. And it is crucial to remember this, as your improvement as a coaching leader is a prerequisite for future performance. Employees do not desire be managed or directed more. They want to be coached and given the chance to learn and improve so that they can do great work.

The following are four actionable ways to become a better coaching leader who drives both the business and the performance of those they lead:

1. Make it a Priority

Coaching must become a daily priority in order to truly become an effective coaching leader. It cannot be something that is done once in a while. It must be nurtured and developed on a daily basis with the same rigor and focus as executing your business strategy. When coaching becomes a priority, it remains at the forefront of your mind, prompting more cues on how to influence your people and drive maximum impact. In addition, for you to be an effective coach, your people must anticipate consistency and a regular cadence. Prioritizing something increases the likelihood that it will be performed on a continuous basis. I encourage all leaders to implement the best practice of scheduling weekly coaching sessions with their employees. Don’t leave it to chance. What is scheduled is more likely to be completed.

2. Ask the Right Questions

 A major pitfall for many leaders is the belief that they must have all the answers and appear to be the foremost authority in everything they do. In reality, this is the furthest thing from the truth, and great leaders are aware of this. In actuality, it’s the exact opposite. The more a leader is able to be vulnerable and transparent, admitting what they do not understand or that they do not have all the answers can be incredibly powerful. Continuously asking the right questions of your team members is a necessary practice for becoming an effective coaching leader. These questions will vary based on the organization, industry, present obstacles, and desired outcomes.

The goal is to figure out what those questions are for you and your team, and then to check in on them on a regular basis and ask them those questions. One of those questions could be getting into the habit of asking what their biggest challenges are that are preventing them from doing their job to the best of their ability. Another important question to ask is whether they are able to use their strengths the majority of the time. The answers to these questions provide you with essential and valuable talking points as opportunities for coaching continue to arise.

3. Be Extremely Clear on Expectations

Any successful or effective coaching relationship between an employee and their manager will be marked by clear expectations about where the employee is, where they need to go, and what needs to happen to get them there. Failure to address expectations in a concise and clear manner can backfire in a number of ways, but most importantly, it hinders on-the-job performance and continuous growth in the ways that are most significant for future performance. Even if a team member does not ask publicly what is expected of them, nine times out of ten they will express to their coworkers or family members that their engagement at work is diminishing by the day if they do not know what they should be working toward.

4. Master the Art of Informal Coaching

Informal coaching has been mastered by the most effective business leaders I’ve seen develop into great coaches. When some leaders hear they need to coach their people more, they immediately think about how they will have to create a formal mechanism to coach and how much time and energy it will take. Even though there should be a formal outline and strategy in place to consistently coach and develop your people, an informal approach can make a significant difference.

When done correctly, it appears authentic and as if the leader genuinely cares about helping their people improve. An example of informal coaching is calling a team member immediately following a presentation to a client rather than waiting three weeks for a scheduled meeting. There is a good chance you will have forgotten what you wanted to discuss with them if you wait three weeks. Informal coaching can take different forms depending on the leader, but mastering the art of on-the-spot and informal coaching can yield significant returns.

If you are interested in transforming the performance of your organization and enhancing the effectiveness of your leadership team, we would be delighted to assist you in designing a transformational experience. Whether you are seeking a dynamic keynote speaker for your upcoming event or more frequent training and development, we would be delighted to partner with you. Contact today!

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How to Become a More Effective Leader

1. Understand the Responsibility

Leadership is a privilege and a tremendous responsibility. If you want to know how to become a better leader in the workplace, you must keep this in mind at all times. This is not something to take lightly. As a leader, you have an opportunity to change someone’s life forever, both professionally and personally.

2. Forget the Title

Despite what some may believe, a person’s job title has very little to do with whether or not they are able to be an effective leader. It is all about your influence and impact on another human being that matters most. The title will eventually come, chase influence and impact first.

3. Be Authentic

It’s important to learn from others and have mentors in your life, but never forget that the most powerful force in the world is bringing your authentic self to work each day. Being an effective leader requires living and leading with authenticity, and your impact will soar as a result.

4. Lead From the Heart with Hope and Kindness

Bring your whole heart to work each day, not just when it is convenient. When you lead from the heart, you don’t just go through the motions. You devote kindness, hope, and wisdom in every ounce of energy that you have towards doing the absolute best you can, regardless of how minuscule the task is. This is a hallmark of every effective leader.

5. Lead with a Servant Mentality

We have all heard about servant leadership before, but very few actually lead others with a servant mentality on a consistent basis. It’s human nature to think about ourselves and what we will receive in return. Ignore this temptation. Serve others and serve them well. Over and over, again. Those who serve the greatest prosper the most. It is fundamental to becoming an effective leader.

6. Never Stop Learning

Those who are effective leaders never stop learning, regardless of their position or prior accomplishments. They understand that it is impossible for them to know everything, and their ego never gets in the way of their desire to learn and get better. Dedicating yourself to becoming a lifelong learner will pay off in every area of your life.

7. Overcommunicate

It is nearly impossible for a leader to communicate too much. You have to understand that the first five times you communicate something of importance, the majority of people will forget everything you say. Find creative ways to say the same thing, over and over again, whether that is sharing a story, role-playing, watching a relevant video, or using symbols to drive home key points. This is a communication habit every effective leader should develop.

8. Focus on Purpose

If you want to be an effective leader who is also an excellent communicator, don’t just talk about the goals and objectives of your team or organization. Highlight the purpose of your organization. How does that purpose fit into the personal context of every team member within the organization? Focus on purpose, talk about purpose, and build a purpose driven organization every chance you get.

9. Obsess About Culture Building

Nothing will drive your impact as a leader to enhance team or organizational performance more than intentionally building a more connected and high-performing culture. Don’t just talk about core values or express the importance of culture. Highlight specific behaviors required to win and most importantly, make sure you are living the culture yourself. Every effective leader I’ve ever met understood that culture is at the heart of team and organizational success.

10. Become a Coaching Leader

The leaders that get the most out of team members are the ones who coach others. Coaching leaders never miss an opportunity to guide their teams and do it in “real time” instead of waiting for quarterly or year-end reviews. This is one of the defining traits of an effective leader.

11. Show Your Face

Get out and visit with key customers. Lead from the front. Sitting in an office and never showing your face, whether with internal or external people, benefits absolutely no one. Make it a priority to be seen and schedule specific days on your calendar to devote entire days doing so. Being visible plays a huge role in making you an effective leader.

12. Prioritize Training

If you don’t do anything else this year other than prioritize training, I am fine with that. Building a solid foundation to develop and train your people on the competencies and capabilities that will drive the greatest impact on the business has to be an organizational imperative. It amazes me how many businesses still don’t place a strong emphasis on training. Your favorite sports team doesn’t just wing it and accidentally win a championship. They constantly train. You need to do the same if you want to become an effective leader.

13. Engage Your Team Often

Whether it is during team meetings or one-on-one meetings, consistently engage team members. Ask them how they are feeling and what you can do better as a leader to help them do their job better. Don’t assume you know what someone thinks or how they feel. Engage them early and often, because that’s what effective leaders do.

14. Provide Clear Expectations

A huge barrier when it comes to moving with more speed and navigating through the complexities of a constantly changing environment is a lack of clear expectations. Share what’s expected of team members and then have them recite back to you those expectations. It is alarming how many employees have been with their employer for a decade but still don’t clearly know what’s expected of them and what their role consists of. What seems like common sense is often not commonly practiced. Clarity is essential for any effective leader.

15. Practice Being Vulnerable

Displaying vulnerability as leader doesn’t mean you are weak or will come across in a negative way. As a matter of fact, it does the exact opposite. When you as a leader displays vulnerability, you let the rest of your team know that it is completely fine to not have it all figured out and speak up. Vulnerability builds trust, and trust allows you to become an effective leader.

16. Don’t Place a Strong Emphasis on the Competition

A common and significant mistake most rookie leaders make is spending way too much time on the competition. Thinking about the competition and constantly talking about the competition elevates the competition, not the performance of your team. Placing a strong emphasis on innovation over competition is a mindset shift that defines an effective leader.

17. Be Fanatical About Driving Alignment

We as business leaders often have the tendency to make simple matters way more complex than they need to be. When an organization is extremely aligned on who is responsible for what and what the overall objectives are and those are communicated frequently, the clarity created improves decision making and speed. Be fanatical about driving alignment in everything you do. It will always pay off for an effective leader.

18. Become More Self-Aware

Increasing your self-awareness as a leader is crucial in maximizing your overall impact. A practical way to become more self-aware around the behaviors that will make the biggest difference with your team is to conduct a self 360 analysis. This is accomplished by anonymously asking team members what you excel at as a leader, what you can improve upon, and let them provide one or two action items you can immediately start doing. Instead of wondering about the impact you are having on your team, ask them. This provides valuable feedback from your team that can help you grow into an even more effective leader.

19. Increase the Frequency of Performance Reviews

If you are conducting performance reviews only once or twice a year, you are missing a massive opportunity. Your team members deserve to know every month exactly what you think of their current performance, where they stand, and what they can do differently to improve. Shortening the feedback gap and providing monthly touchpoints can help you evolve into a more effective leader.

20. Put Your People First

A people-first approach is one of the most effective strategies for how to become a better leader in the workplace. When you treat your team with compassion and understanding, they will perform at their best. When customers and key stakeholders come before your team members, it may seem like you are doing the right thing, but it will eventually backfire. Who is in charge of delivering an incredible experience for your customers and hitting the numbers each month? Your people are. When you treat them better, with compassion and understanding, they will treat your customers better in return. This is a business and leadership strategy that will set you apart as an effective leader.

21. Control What You Can Control

As a leader, the challenges that you will experience are endless. But strictly focusing on the challenging events or problems will never provide the solutions that you are looking for in order to move forward. Focus on what you can control. You can’t control pandemics and most external factors, but you can control how you and your team decide to show up, adapt, and respond in the face of adversity.

22. Take Decisive Action

Many talented leaders have grand ideas and bold plans for the future, but they often become paralyzed by overthinking the situation or deciding where to start. To achieve anything of significance, you don’t need to be perfect to start, but you must start. Make a decision and then take decisive action. A focus on relentless implementation is far greater than a list of bold and wishful ideas.

Making a firm decision and committing to yourself is the first step in how to become a better leader in the workplace. It all comes down to doing the little things better than everyone else and consistently showing up with a desire to make a difference.

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